TUMON BAY, GUAM, 1 July 2022 – Hilton Guam Resort & Spa is pleased to announce its partnership with Kipsu as the preferred digital messaging application of the hotel. Kipsu is the leading brand for real-time engagement service in the hospitality industry where our committed team members can connect with guests through WhatsApp messaging. Through Kipsu, inquiries and concerns from guests will be answered instantaneously. Thus, help the team perform seamlessly and create more satisfied guests. "Kipsu will help improve our guests’ experience that would result in an increased brand awareness and loyalty for our hotel. I believe this is an effective strategy to reach our property's goals", says Hiroki Sugie, General Manager.
Hilton Guam Resort & Spa will begin using Kipsu on 14 July 2022.
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