TUMON, GUAM – May 21, 2014 Hilton Guam Resort & Spa is proud to announce that Roy's Restaurant, located within the hotel, has received a TripAdvisor® Certificate of Excellence award. The accolade, which honors hospitality excellence, is given only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor, and is extended to qualifying businesses worldwide.
When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honorees that takes into account reviews ratings. Businesses must maintain an overall TripAdvisor bubble rating of at least four out of five, volume and reviews. Additional criteria include a business tenure and popularity ranking on the site.